Casino Liv Terms & Conditions — Clear, Simple, and Straightforward

1. General Terms

By using the Casino Liv website or mobile app, you are considered to have agreed to these Terms and Conditions. If you do not agree with any of the terms, we recommend that you discontinue using Casino Liv's services.

These terms and conditions constitute a binding agreement between Casino Liv and its members. Casino Liv reserves the right to update these terms at any time — however, members will be notified prior to any significant changes.

Casino Liv's services are strictly for personal entertainment only. Operating an account for commercial purposes or on behalf of a third party is entirely prohibited.

2. Account Registration

To open an account at Casino Liv, you must register with accurate and complete information. Providing false details will prevent account verification later and may block your withdrawals.

• Each person may register only one account — multiple accounts sharing the same IP address, device, or payment method are not permitted.
• The name, date of birth, and contact details provided at registration must be accurate and truthful.
• Keeping your account password confidential is entirely your responsibility. Do not share your login credentials with anyone.
• A copy of your National ID or passport may be requested for identity verification.

3. Eligibility Requirements

To use Casino Liv, the following conditions must be met:

• You must be at least 18 years old. Creating or using an account as a minor is strictly prohibited.
• You must play of your own free will — never under pressure or outside influence.
• Casino Liv is not accessible from regions where online gaming is prohibited by law.
• Officers, employees of Casino Liv and their immediate family members are not eligible to participate in certain promotions.

Casino Liv may request identity and age verification documents at any time. Withdrawals may be held until verification is successfully completed.

4. Deposits & Withdrawals

At Casino Liv, deposits and withdrawals can be made via bKash, Nagad, Rocket, and bank transfer. The payment method used must be registered in the account holder's own name.

• Minimum deposit: starting from ৳100, depending on the method.
• Minimum withdrawal: ৳500.
• Withdrawal processing typically takes between 1–24 hours.
• KYC (identity verification) must be completed before your first withdrawal.
• Your original deposited amount can be withdrawn at any time — no wagering requirements apply.
• To withdraw winnings earned from a bonus, the specified wagering requirement must be met.

For suspicious transactions, Casino Liv may request additional information and documentation. Failure to cooperate in such cases may result in your withdrawal being placed on hold.

5. Bonus & Promotion Terms

Every bonus and promotion at Casino Liv comes with its own specific terms. It's important to read the relevant conditions carefully before claiming any bonus.

• Only one bonus can be applied per deposit — multiple bonuses cannot be stacked.
• Bonus abuse — such as deliberately losing bets solely to farm cashback — may result in account closure if detected.
• For wagering contribution, slot games typically count at 100%, while Live Casino table games or Sports Betting may contribute at a different rate — please check the specific terms for each bonus.
• Withdrawing before completing the wagering requirement will result in the bonus balance being forfeited.

6. Game & Betting Policy

All games on Casino Liv are provided by third-party game suppliers (such as Pragmatic Play and Evolution Gaming). Game outcomes are determined by Random Number Generator (RNG) technology and are regularly tested by independent auditors.

For Sports Betting, Casino Liv accepts bets based on pre-set odds. Please keep the following in mind:

• If any match or event is cancelled, the stake for that bet will be fully refunded.
• During live betting, odds change rapidly. The odds at the moment your bet is confirmed are final.
• If a bet is cancelled due to a technical issue, the stake will be refunded.
• Placing bets on the same event from multiple accounts is prohibited.

7. Responsible Gaming

Casino Liv believes gaming should be a source of entertainment — not financial stress. That's why the platform offers a range of responsible gaming tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Self-Exclusion: Temporarily close your account for a set period.
• Cooling-Off: Take a temporary break ranging from 24 hours to 30 days.
• Loss Limit: Your session will automatically end if your losses exceed the set limit.
• Bet Time Reminder: You'll receive a reminder after the set time has elapsed.

If you notice any signs of problem gambling, reach out to Casino Liv's support team. We're here to help, without judgement.

8. Privacy & Security

Casino Liv takes the protection of your personal information extremely seriously. To learn more about how we collect, use, and safeguard your data, please refer to our Privacy Policy Read.

• Your personal and financial information is never sold to third parties.
• All data transfers are protected using SSL encryption.
• Documents collected for identity verification are stored on secure servers.
• Keep two-factor authentication enabled to keep your account secure.

9. Code of Conduct

All Casino Liv members are expected to act responsibly toward the platform community. The following actions are strictly prohibited:

• Disrespectful comments directed at other members or dealers in live chat or game chat.
• Attempting to hack or bypass the platform's security systems.
• Using automated bots or software to play.
• Attempting to influence game outcomes by colluding with other members.
• Using the platform for money laundering or any other illegal activity.

10. Account Suspension or Closure

Casino Liv reserves the right to temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Any breach of these Terms & Conditions.
• If an account is created using false information.
• If bonus abuse or fraudulent activity is detected.
• If suspicious financial transactions are identified.
• If the member submits a voluntary account closure request.

Upon account closure, any remaining balance — excluding funds obtained through fraudulent activity — will be returned. If you have concerns about the reason or process of closure, please contact the support team.

11. Dispute Resolution

If you have a complaint or dispute, please contact Casino Liv's support team first. Most issues are resolved within 24–48 hours.

• Live Chat: Connect directly from the page.
• Email: support@casinoliv.net — please describe your issue in detail.
• Complaint submission deadline: within 72 hours of the incident.

If you have a dispute regarding a Casino Liv decision, you may escalate your complaint to the relevant licensing authority. Casino Liv is committed to fair and transparent resolutions at all times.

12. Changes to Terms

Casino Liv reserves the right to update these Terms & Conditions as needed. Members will be notified of any significant changes via email or in-app notification in advance.

Continued use of the platform after any changes have been made will be considered acceptance of the updated terms. If you do not agree with a change, please contact the support team to request account closure.